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summary:after{content:"›";margin-left:auto;font-size:1.25rem;line-height:1;opacity:.5;transform:rotate(90deg);transition:transform .15s var(--ease)}:root[data-app-mode=true] .dash details[open] summary:after{transform:rotate(-90deg)}:root[data-app-mode=true] .dash details section{box-shadow:none!important;background:transparent!important;border-radius:0!important;padding:.5rem 0 1rem!important;margin-bottom:0!important}:root[data-app-mode=true] .shell-main:has(.customers-page) .topbar{display:none}:root[data-app-mode=true] .content:has(.customers-page){padding-top:max(.9rem,env(safe-area-inset-top))!important}:root[data-app-mode=true] .c-search input[type=search]{border-radius:14px!important;border-color:transparent!important;background:color-mix(in srgb,var(--ink) 6%,var(--surface))!important;min-height:48px}:root[data-app-mode=true] .c-search button[type=submit]{display:none}:root[data-app-mode=true] .c-search .btn-quiet{border-color:transparent;background:color-mix(in srgb,var(--ink) 6%,var(--surface));border-radius:14px!important}:root[data-app-mode=true] .c-list{border:none!important;border-radius:18px!important;box-shadow:0 1px 2px rgba(0,0,0,.18),0 4px 16px rgba(0,0,0,.1)!important}:root[data-app-mode=true] .c-row{min-height:64px!important;padding:.55rem 1rem!important;gap:.8rem!important;flex-wrap:nowrap!important;border-top-width:.5px!important;-webkit-tap-highlight-color:transparent}:root[data-app-mode=true] .c-row:active{background:rgba(128,128,128,.1)}:root[data-app-mode=true] .c-row:after{content:"›";font-size:1.4rem;line-height:1;color:var(--muted);opacity:.55;flex-shrink:0}:root[data-app-mode=true] .c-row .c-main{min-width:0!important}:root[data-app-mode=true] .c-row .c-main>span:first-child{font-size:1rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cust-av{display:inline-grid;place-items:center;border-radius:999px;flex-shrink:0;line-height:1;font-family:var(--font-grotesk),var(--font-poppins),sans-serif;font-weight:700;letter-spacing:.02em;-moz-user-select:none;user-select:none;-webkit-user-select:none}:root[data-app-mode=true] .c-row .c-avatar{width:44px!important;height:44px!important}:root[data-app-mode=true] .c-row .cust-av.c-avatar{font-size:.92rem!important}.cust-av[data-tone="0"]{background:color-mix(in srgb,var(--orange) 22%,var(--surface));color:var(--dark-orange)}.cust-av[data-tone="1"]{background:color-mix(in srgb,var(--aero) 20%,var(--surface));color:var(--aero)}.cust-av[data-tone="2"]{background:color-mix(in srgb,var(--nhs) 20%,var(--surface));color:var(--nhs)}.cust-av[data-tone="3"]{background:color-mix(in srgb,var(--rail) 20%,var(--surface));color:var(--rail)}.cust-av[data-tone="4"]{background:color-mix(in srgb,var(--sail) 20%,var(--surface));color:var(--sail)}.cust-av[data-tone="5"]{background:color-mix(in srgb,var(--student) 20%,var(--surface));color:var(--student)}.cust-av[data-tone="6"]{background:color-mix(in srgb,var(--forces) 26%,var(--surface));color:var(--forces)}:root[data-theme=dark] .cust-av[data-tone="0"]{color:var(--orange)}:root[data-theme=dark] .cust-av[data-tone="6"]{color:#a9bd6b}.c-side{display:contents}:root[data-app-mode=true] .c-row .c-side{display:flex;flex-direction:column;align-items:flex-end;justify-content:center;gap:2px;flex-shrink:0;max-width:38%}:root[data-app-mode=true] .c-row .c-side .mono{font-size:.72rem!important}:root[data-app-mode=true] .c-row .c-side>span:last-child{font-size:.7rem!important}:root[data-app-mode=true] .c-pager{gap:.6rem!important;margin-top:1.2rem!important}:root[data-app-mode=true] .c-pager a{flex:1 1;min-height:54px!important;border-radius:16px!important;font-size:1rem;border-color:transparent;background:var(--surface);box-shadow:0 1px 2px rgba(0,0,0,.14),0 2px 8px rgba(0,0,0,.08);-webkit-tap-highlight-color:transparent;transition:transform .1s ease}:root[data-app-mode=true] .c-pager a:active{transform:scale(.97)}:root[data-app-mode=true] .cust-detail section{border:none!important;border-radius:18px!important;box-shadow:0 1px 2px rgba(0,0,0,.18),0 4px 16px rgba(0,0,0,.1)!important;padding:1rem 1.05rem!important}:root[data-app-mode=true] .cust-detail section h2{font-size:1.08rem;letter-spacing:-.01em}:root[data-app-mode=true] .cust-detail section.cd-head{background:transparent!important;box-shadow:none!important;border-radius:0!important;padding:.1rem .1rem .3rem!important}:root[data-app-mode=true] .cust-detail .cd-title-row{flex-direction:column;align-items:flex-start!important;gap:.45rem!important}:root[data-app-mode=true] .cust-detail .cd-head h1{margin:.2rem 0 0}:root[data-app-mode=true] .cust-detail .cd-title-row>span{font-size:.82rem}:root[data-app-mode=true] .cust-detail .cd-meta{font-size:.87rem!important;margin-top:.4rem!important;line-height:1.5}:root[data-app-mode=true] .cust-detail .cd-addr{font-size:.84rem!important}:root[data-app-mode=true] .cust-detail .cd-tiles{gap:.6rem!important}:root[data-app-mode=true] .cust-detail .cd-tile{border-radius:16px!important;box-shadow:0 1px 2px rgba(0,0,0,.14),0 2px 8px rgba(0,0,0,.08)!important;padding:.7rem .85rem!important;min-height:62px;transition:transform .1s ease}:root[data-app-mode=true] .cust-detail .cd-tile:active{transform:scale(.96)}:root[data-app-mode=true] .cust-detail .cd-tool{border-radius:16px!important;background:var(--surface)!important;box-shadow:0 1px 2px rgba(0,0,0,.18),0 4px 16px rgba(0,0,0,.1);padding:.9rem!important;gap:.6rem!important}:root[data-app-mode=true] .cust-detail .cd-fups input,:root[data-app-mode=true] .cust-detail .cd-notes textarea,:root[data-app-mode=true] .cust-detail .cd-tool input,:root[data-app-mode=true] .cust-detail .cd-tool select{border-color:transparent!important;border-radius:13px!important;background:color-mix(in srgb,var(--ink) 6%,var(--surface))!important;min-height:44px}:root[data-app-mode=true] .cust-detail .cd-fups button{min-width:44px}:root[data-app-mode=true] .cust-detail .cd-sim{border-top:none!important;border-radius:16px;background:color-mix(in srgb,var(--ink) 4%,var(--surface))!important;padding:.85rem .95rem!important;margin:0 0 .85rem!important;gap:.55rem .9rem!important}:root[data-app-mode=true] .cust-detail .cd-sim:last-child{margin-bottom:.1rem!important}:root[data-app-mode=true] .cust-detail .cd-sim-gl{margin-left:.9rem!important;background:color-mix(in srgb,var(--sail) 8%,var(--surface))!important}:root[data-app-mode=true] .cust-detail .cd-sim-ico{font-size:1.45rem!important}:root[data-app-mode=true] .cust-detail .cd-sim-id>div:first-child{font-size:1.06rem;letter-spacing:-.01em}:root[data-app-mode=true] .cust-detail .cd-sim-use{flex:1 1 100%!important;min-width:0!important}:root[data-app-mode=true] .cust-detail .cd-bar{max-width:none!important;height:12px!important;border-radius:999px!important;margin-top:6px!important;overflow:hidden}:root[data-app-mode=true] .cust-detail .cd-bar>div{height:100%!important;border-radius:999px!important}:root[data-app-mode=true] .cust-detail .cd-bar-sub{max-width:none!important;height:8px!important;border-radius:999px!important;overflow:hidden}:root[data-app-mode=true] .cust-detail .cd-bar-sub>div{height:100%!important;border-radius:999px!important}:root[data-app-mode=true] .cust-detail .cd-sim-manage{flex:1 1 100%}:root[data-app-mode=true] .cust-detail .cd-sim-manage .btn-primary{width:100%;min-height:46px;font-size:.95rem!important}:root[data-app-mode=true] .cust-detail .cd-convs{overflow:hidden!important;padding-bottom:.4rem!important}:root[data-app-mode=true] .cust-detail .cd-conv{margin:0 -1.05rem;padding:.65rem 1.05rem!important;min-height:56px!important;align-items:center!important;border-bottom:.5px solid var(--line)!important;-webkit-tap-highlight-color:transparent}:root[data-app-mode=true] .cust-detail .cd-conv:active{background:rgba(128,128,128,.1)}:root[data-app-mode=true] .cust-detail .cd-conv:last-of-type{border-bottom:none!important}:root[data-app-mode=true] .cust-detail .cd-conv:after{content:"›";font-size:1.35rem;line-height:1;color:var(--muted);opacity:.55;flex-shrink:0}:root[data-app-mode=true] .cust-detail .cd-conv>span:nth-of-type(2){flex:1 1 150px!important}:root[data-app-mode=true] .cust-detail details{background:var(--surface);border:none!important;border-radius:18px!important;box-shadow:0 1px 2px rgba(0,0,0,.18),0 4px 16px rgba(0,0,0,.1)!important;padding:.25rem 1.05rem!important;margin:0 0 1.1rem!important}:root[data-app-mode=true] .cust-detail details summary{display:flex;align-items:center;gap:.55rem;min-height:50px;margin:0!important;list-style:none!important;-webkit-tap-highlight-color:transparent}:root[data-app-mode=true] .cust-detail details summary::-webkit-details-marker{display:none}:root[data-app-mode=true] .cust-detail details summary:after{content:"›";margin-left:auto;font-size:1.3rem;line-height:1;opacity:.5;flex-shrink:0;transform:rotate(90deg);transition:transform .15s var(--ease)}:root[data-app-mode=true] .cust-detail details[open] summary:after{transform:rotate(-90deg)}:root[data-app-mode=true] .cust-detail details section,:root[data-app-mode=true] .cust-detail section section{background:color-mix(in srgb,var(--ink) 4%,var(--surface))!important;border:none!important;border-radius:14px!important;box-shadow:none!important;padding:.85rem .9rem!important;margin:.7rem 0 .9rem!important}:root[data-app-mode=true] .cust-detail section details{background:color-mix(in srgb,var(--ink) 4%,var(--surface))!important;border-radius:14px!important;box-shadow:none!important;padding:.15rem .9rem!important;margin:.9rem 0!important}:root[data-app-mode=true] .cust-detail .cd-money{gap:1rem!important}:root[data-app-mode=true] .cd-sheet-wrap{align-items:flex-end;z-index:70!important}:root[data-app-mode=true] .cd-sheet{width:100%!important;height:auto!important;max-height:92dvh;border-radius:22px 22px 0 0;overflow:hidden;animation:sheet-up .22s var(--ease)}:root[data-app-mode=true] .cd-sheet-body{padding-bottom:calc(1.2rem + env(safe-area-inset-bottom, 0px))!important}.inbox-sticky-head{position:-webkit-sticky;position:sticky;top:0;z-index:5;background:var(--surface);padding-top:.35rem}:root[data-app-mode=true] .inbox-sticky-head{background:var(--surface);border-bottom:.5px solid var(--line)}:root[data-app-mode=true] .inbox-shell.thread-open .inbox-convo{position:fixed;inset:0;height:auto!important;z-index:45;border:none!important;border-radius:0!important;background:var(--surface);padding-top:env(safe-area-inset-top,0);padding-bottom:env(safe-area-inset-bottom,0)}:root[data-app-mode=true] .inbox-list h2 button[title*=sound]{background:color-mix(in srgb,var(--ink) 6%,var(--surface))!important;border-radius:999px!important;width:40px;height:40px;display:grid;place-items:center}:root[data-app-mode=true] .inbox-filters select{height:38px;border-radius:999px;padding:0 .9rem;font-size:.82rem;font-weight:600;border:1px solid var(--line-strong);background:transparent;max-width:132px}.ptr-ind{position:absolute;top:6px;left:0;right:0;display:grid;place-items:center;opacity:0;z-index:6;pointer-events:none;transition:opacity .15s ease}.ptr-ring{width:26px;height:26px;border-radius:999px;border:2.5px solid color-mix(in srgb,var(--ink) 18%,transparent);border-top-color:var(--orange);display:block;background:var(--surface);box-shadow:0 2px 10px rgba(0,0,0,.2)}.ptr-ind[data-spin=true] .ptr-ring{animation:ptr-rotate .8s linear infinite}@keyframes ptr-rotate{to{transform:rotate(1turn)}}.ptr-ind-fixed{position:fixed;top:calc(env(safe-area-inset-top, 0px) + 8px);z-index:65}:root[data-app-mode=true] .cd-backlink-row,:root[data-app-mode=true] .cd-stripe-id{display:none}:root[data-app-mode=true] .cust-detail .cd-deep-refresh{background:color-mix(in srgb,var(--ink) 7%,var(--surface))!important;color:var(--ink)!important;border:none!important;font-size:.85rem;min-height:42px;padding:0 1rem;border-radius:999px;width:auto}
/* !important: the ≤640px app-mode padding restatement is !important, so the
   tighten must be too or it never applies on a phone. */:root[data-app-mode=true] .content:has(.cust-detail){padding-top:.2rem!important}:root[data-app-mode=true] .content a{text-decoration:none;font-weight:600}:root[data-app-mode=true] .content input[type=date],:root[data-app-mode=true] .content input[type=datetime-local],:root[data-app-mode=true] .content input[type=time]{min-height:44px;border-radius:12px;border:1px solid var(--line-strong);background:var(--surface);color:var(--ink);padding:0 .8rem;font-family:inherit;font-size:.9rem}.topbar-brand{display:none}:root[data-app-mode=true] .topbar-brand{display:block;height:26px;width:auto;flex-shrink:0}.app-only{display:none}:root[data-app-mode=true] .web-only{display:none!important}:root[data-app-mode=true] .app-only{display:revert}:root[data-app-mode=true] *{-webkit-tap-highlight-color:transparent}:root[data-app-mode=true] .btn-ghost,:root[data-app-mode=true] .btn-primary,:root[data-app-mode=true] .btn-quiet{transition:transform .1s ease,background .15s var(--ease),border-color .15s var(--ease)}:root[data-app-mode=true] .btn-primary:active{transform:scale(.97);background:color-mix(in srgb,var(--orange) 82%,#000)}:root[data-app-mode=true] .btn-quiet:active{transform:scale(.97);background:color-mix(in srgb,var(--ink) 8%,var(--surface))}:root[data-app-mode=true] .btn-ghost:active{transform:scale(.97);border-color:var(--orange)}:root[data-app-mode=true] input:focus-visible,:root[data-app-mode=true] select:focus-visible,:root[data-app-mode=true] textarea:focus-visible{outline:none}:root[data-app-mode=true] .customers-page:before{content:"";position:fixed;top:0;left:0;right:0;height:env(safe-area-inset-top,0);background:var(--bg);z-index:6}:root[data-app-mode=true] .content img{-webkit-touch-callout:none;-webkit-user-drag:none;-moz-user-select:none;user-select:none;-webkit-user-select:none}:root[data-app-mode=true] .attach-viewer img,:root[data-app-mode=true] .chat-bubble img{-webkit-touch-callout:default;-moz-user-select:auto;user-select:auto;-webkit-user-select:auto}:root[data-app-mode=true] .shell-main:has(.customers-loading) .topbar{display:none}:root[data-app-mode=true] .content:has(.customers-loading){padding-top:max(.9rem,env(safe-area-inset-top))!important}:root[data-app-mode=true] .customers-loading>section{border:none!important;border-radius:18px!important;box-shadow:0 1px 2px rgba(0,0,0,.18),0 4px 16px rgba(0,0,0,.1)!important}:root[data-app-mode=true] .customers-loading section>div{border-top-width:.5px!important}:root[data-app-mode=true] .customers-loading .c-search-skel{height:48px!important;border-radius:14px!important}:root[data-app-mode=true][data-kb="1"] .inbox-shell.thread-open .inbox-convo{bottom:auto!important;height:var(--ib-vvh,100dvh)!important;padding-bottom:0!important}.skip-link{position:absolute;left:-9999px;top:0;z-index:100;background:var(--orange);color:var(--navy);font-weight:700;font-size:.9rem;padding:.6rem 1rem;border-radius:0 0 var(--radius-sm) 0;text-decoration:none}.skip-link:focus{left:0;color:var(--navy)}.page-head{align-items:flex-end;padding-bottom:.7rem;border-bottom:1px solid var(--line);margin-bottom:1.1rem}.page-head+.page-sub{margin-top:-.55rem}.page-eyebrow{display:block;font-size:var(--fs-micro);font-weight:700;text-transform:uppercase;letter-spacing:.09em;color:var(--muted-2);margin-bottom:.15rem}.page-title{margin:0}.page-actions{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap}.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-1);margin-bottom:var(--space-5);overflow:hidden}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);flex-wrap:wrap;padding:.85rem 1.15rem;border-bottom:1px solid var(--line)}.panel-head:last-child{border-bottom:none}.panel-title{font-family:var(--font-grotesk),var(--font-poppins),sans-serif;font-size:var(--fs-section);font-weight:600;letter-spacing:-.01em;margin:0;display:flex;align-items:center;gap:.5rem;min-width:0}.panel-count{font-family:var(--font-mono),ui-monospace,monospace;font-size:var(--fs-micro);font-weight:700;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;color:var(--muted);background:var(--hover-wash);border-radius:var(--radius-pill);padding:1px .5rem}.panel-count[data-tone=act]{background:var(--accent-wash);color:var(--accent-text)}.panel-note{font-size:var(--fs-meta);color:var(--muted);margin:0}.panel-body{padding:1.05rem 1.15rem}.panel-body>:last-child{margin-bottom:0}.panel-rows>.row:first-child{border-top:none}.panel-foot{padding:.7rem 1.15rem;border-top:1px solid var(--line);background:var(--hover-wash);font-size:var(--fs-meta);color:var(--muted)}.stack>*+*{margin-top:var(--space-4)}.stack-tight>*+*{margin-top:var(--space-2)}.cluster{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-2)}.meta{font-size:var(--fs-meta)}.meta,.quiet{color:var(--muted)}.quieter{color:var(--muted-2);font-size:var(--fs-micro)}.num{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.act{font-weight:600;text-decoration:none}.act,.act:hover{color:var(--accent-text)}.act:hover{text-decoration:underline}.needs-you{display:inline-flex;align-items:center;gap:.35rem;font-size:var(--fs-micro);font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--accent-text);background:var(--accent-wash);border-radius:var(--radius-pill);padding:2px .55rem;white-space:nowrap}.table-scroll{overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:thin}.data-table{width:100%;border-collapse:collapse;font-size:var(--fs-body)}.data-table th{text-align:left;font-size:var(--fs-micro);font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);white-space:nowrap;padding:.55rem .85rem;border-bottom:1px solid var(--line-strong);background:var(--surface)}.data-table[data-sticky-head] th{position:-webkit-sticky;position:sticky;top:var(--topbar-h);z-index:2}.data-table td{padding:.62rem .85rem;border-bottom:1px solid var(--line);vertical-align:middle}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr:hover td{background:var(--hover-wash)}.data-table .num,.data-table td[data-num],.data-table th[data-num]{text-align:right;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.data-table tbody tr{height:44px}@media (pointer:fine){.btn-ghost,.btn-primary,.btn-quiet{min-height:var(--tap);display:inline-flex;align-items:center;justify-content:center}.nav-link{min-height:38px}}.brand:focus-visible,.nav-link:focus-visible,.skip-link:focus-visible{outline:2px solid var(--orange);outline-offset:-2px;box-shadow:0 0 0 2px var(--navy)}.nav-link[data-active=true]:focus-visible{outline-offset:-2px;box-shadow:inset 3px 0 0 var(--orange),0 0 0 2px var(--navy)}.content a:focus-visible,.content button:focus-visible,.row:focus-visible{outline:2px solid var(--orange);outline-offset:2px}:root[data-theme=dark] .panel-foot{background:rgba(232,234,242,.04)}:root[data-theme=dark] .skip-link{color:var(--navy)}:root[data-theme=dark] .search-kbd{background:var(--bg)}:root[data-app-mode=true] .search-ico,:root[data-app-mode=true] .search-kbd,:root[data-app-mode=true] .skip-link{display:none}:root[data-app-mode=true] .searchbox input{padding-left:.9rem;padding-right:.9rem}:root[data-app-mode=true] .page-head{border-bottom:none;padding-bottom:0}:root[data-app-mode=true] .panel{border:none;border-radius:18px;box-shadow:0 1px 2px rgba(0,0,0,.18),0 4px 16px rgba(0,0,0,.1)}#action-list,#approvals,#follow-ups,#reconnect{scroll-margin-top:calc(var(--topbar-h) + 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